FAQ Keyword Ink Stains
How do I remove Ink Stains that Will Not come out?
Ink Stains that Will Not come out
We have discussed this and have the following thoughts on your problem.
You did exactly the right thing to cover the stain with a damp cloth like the directions state.
Did the stain lighten at all? If so, you will be able to with repeat applications to continue to apply some product, rub it in deep into the fibers and cover with a damp cloth.
Don't give up. Blot up the ink molecules as they are released from the carpet. If it did not budge in color then, ATX ODOR KILL is not going to work on that stain. The stain in an inorganic material that does not breakdown with our organic enzyme system.
Your carpet around the area should be very clean, however. Although ATX ODOR KILL does work on organic ink stains, it won't work on inorganic stains.
It won't take out permanent dyes, otherwise it would take out the color of the carpet, etc. it was applied to.
Our latest label and our directions do state that ATX ODOR KILL will "eliminate the most difficult organic odors & stains"... and that it "REMOVES ... ink...". It equally states that "It works or your money back!"